In-Room Dining Server
Company: Marriott International, Inc
Location: Portland
Posted on: September 26, 2024
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Job Description:
Additional Information Overnight Shift
Job Number 24153511
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Portland, 900 SW Washington St.,
Portland, Oregon, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY Serve food courses and alcoholic beverages to
guests. Set tables according to type of event and service
standards. Answer questions on menu selections. Communicate with
the kitchen regarding menu questions, the length of wait, re-cook
orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the
kitchen. Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course
and/or beverages. Maintain cleanliness of work areas, china, glass,
etc., throughout the day. Complete closing duties, including
restocking items, turning off lights, etc. Present physical and
accurate check to guest and process payment. Follow all company and
safety and security policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal
appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets. Welcome and
acknowledge all guests according to company standards, anticipate
and address guests' service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language. Develop and
maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality
expectations and standards. Read and visually verify information in
a variety of formats (e.g., small print). Stand, sit, or walk for
an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance and objects weighing in excess of 50
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move over sloping, uneven, or slippery surfaces as
well as up and down stairs and/or service ramps. Reach overhead and
below the knees, including bending, twisting, pulling, and
stooping. Perform other reasonable job duties as requested by
Supervisors. PREFERRED QUALIFICATIONS Education: High school
diploma or G.E.D. equivalent. Related Work Experience: At least 1
year of related work experience. Supervisory Experience: No
supervisory experience. License or Certification: None -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world's top hospitality professionals who
curate lifelong memories, we believe that everyone succeeds when
they are empowered to be creative, thoughtful and compassionate. -
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the
care and comfort of our guests. - Your role will be to ensure that
the "Gold Standards" of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation
of The Ritz-Carlton and are what guides us each day to be better
than the next. It is this foundation and our belief that our
culture drives success by which The Ritz Carlton has earned the
reputation as a global brand leader in luxury hospitality. As part
of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work
you do and who you work with. - In joining The Ritz-Carlton, you
join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.
Keywords: Marriott International, Inc, Beaverton , In-Room Dining Server, Hospitality & Tourism , Portland, Oregon
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